The quality of products and processes is the main focus of Orlando's everyday activity and it represents a real source of pride for the entire Company.
Our attention to details, along with the Orlando Management's strong commitment to the continuous improvement process, are the main sources of the long-lasting relationships with our Clients worldwide.
We are aware that, by purchasing the Orlando Made in Italy products, our international Customers open the doors of their homes to us and kindly let us in.
Providing them with high quality handles and locks and ensuring their families extreme comfort and safety within the house is Orlando's main goal, as well as the milestone of our design and production process.
As part of this mission, Orlando Group's products, such as brass handles, mortise locks, rim locks and cylinders, are tested manually, piece by piece, in order to guarantee best-in-class products to our Clients.
The quality and reliability of our internal processes is globally recognized and yearly certified by the ISO 9001 Quality Management System Certification, proudly achieved by Orlando Group in 2014 and renewed in 2017, according to ISO 9001:2015 standards.
Orlando Group is driven to deliver quality, from the way it operates, to the international customer service provided and the products supplied.
It is widely acknowledged that a proper quality management system improves business and it may represent a real competitive advantage within the market.
Since 2014, Orlando Group is a proud ISO 9001 Certified Company.
ISO 9001 is the world's most widely recognized Quality Management System and it helps organizations to meet their Customers' expectations and needs through the implementation of appropriate quality management guidelines and standards.
The good business practices provided by ISO 9001 daily help us achieve consistent results and continuously improve our internal and external processes.
As part of our Continuous Improvement philosophy, Orlando Group yearly assesses its compliance to ISO 9001 through several audits and it recently achieved the new ISO 9001:2015 Certification.